FAQs

We’re present in 40+ cities in India such as Mumbai, Pune, Delhi NCR, Bengaluru, Chennai, Surat, Jaipur, Ahmedabad & Hyderabad, and available on all online platforms such as Zomato, Swiggy, BlinkIt, Instamart, Zepto, Flipkart Minutes, Big Basket Now and Amazon Fresh. We also have ice cream parlours in Surat, Panjim, and Nagpur.

We currently deliver across Mumbai, Delhi-NCR, Bangalore & Pune within 24 to 48 hours. All our products are packed with dry ice to ensure a melt-free delivery.

We do not have a return policy on this product. To know more check out our Shipping and Returns policy.

You can WhatsApp us on +91 91371 20894 with your requirements, and we will find a way to help you out with the best possible deal(promise)!

Despite all our efforts, we are genuinely sorry if this has happened. We kindly ask that you contact us at +91 91371 20894 or write to us at contact@getawaydesserts.com with your concern. 

We’ve got you covered for your light as well as intense cravings! We have 2 sizes 100ml and 500ml.

It is 65g per 100ml.

Zero added sugar means GETAWAY gives you the sweetness of ice cream without adding any refined sugar, helping you reduce unnecessary sugar and extra calories while also eating ice cream that is just as yummy and heavenly.

Our desserts are sweetened with a blend of plant-based sweeteners and prebiotic fiber (Erythritol, Stevia, Maltitol, and Fructooligosaccharides) instead of refined sugar. You get all the rich, creamy sweetness of regular ice cream with zero added sugar.

Our ice creams are made with farm-fresh milk along with high-quality whey protein concentrate and a sweetener blend. We use all premium quality ingredients in our porducts.

Yes, whey protein is completely safe. It is derived from milk & certainly is the best bits of it. However, it’s not advised for those with lactose intolerance.

Here at GETAWAY, great taste is everything. We set out to create desserts that are indistinguishable from the usual but now with a twist! It is also guilt-free. GETAWAY contains 30% to 50% lesser calories than the usual and 3x the protein!(WIn-Win)

Our ice cream flavours: Belgian Chocolate, Blueberry Cheesecake, Mango, Chocolate Brownie are nut-free.

Our other products: All Popsicles - Orange, Guava Chilli, Raspberry Strawberry, Tender Coconut Litchi are nut-free.

All of our ice creams are manufactured in a facility that processes nuts.

At GETAWAY our Belgian Chocolate, Mango and all popsicles are all gluten free.

Good news! All of our ice creams are 100% soy-free!

We accept UPI, NEFT/IMPS, Credit & Debit cards and Cash on Delivery (COD).

It typically takes 3 to 7 days for the refund to appear in your account.